Contact by Phone ( HOTEL OKURA-JAL HOTELS Reservation Center )

Japan

  Toll Free Operation Hours Languages
Japan 0120-00-3741 09:30-18:00
except  New Year's days
Japanese, English

Toll Line : 81-3-5715-7766

Asia / Pacific

  Toll Free Operation Hours Languages
Korea 007-9865-17-426 09:00-18:00 Mon-Fri Korean
365 days / 24 hours English
China - North
(*1)
10800-650-0584 08:00-20:00 Mon-Fri,
08:00-12:00 Sat
Mandarin,Cantonese
365 days / 24 hours English
China- South
(*2)
10800-265-2556 08:00-20:00 Mon-Fri,
08:00-12:00 Sat
Mandarin,Cantonese
365 days / 24 hours English
Hong Kong 800-930-201 08:00-20:00 Mon-Fri,
08:00-12:00 Sat
Cantonese,Mandarin
365 days / 24 hours English
Taiwan 0080-165-2053 08:00-20:00 Mon-Fri,
08:00-12:00 Sat
Cantonese,Mandarin
365 days / 24 hours English
Indonesia 001-803-1-004-3414 365 days / 24 hours English
Thailand 001-800-11-003-3794 365 days / 24 hours English
Malaysia 1-800-806-473 08:00-20:00 Mon-Fri,
08:00-12:00 Sat
Mandarin,Cantonese
365 days / 24 hours English
Singapore 800-1865-005 08:00-20:00 Mon-Fri,
08:00-12:00 Sat
Mandarin,Cantonese
365 days / 24 hours English
India 000-800-100-1366 365 days / 24 hours English
Australia 1-800-79-4281 365 days / 24 hours English
New Zealand 0800-443982 365 days / 24 hours English

United States / Canada / Mexico

  Toll Free Operation Hours Languages
United States / Canada 1-800-645-5687 365 days / 24 hours English, Spanish
Mexico 001-800-645-5687 01:00-16:00 Mon-Fri,
02:00-11:00 Sat
Spanish
365 days / 24 hours English

Europe / Middle East

  Toll Free Operation Hours Languages
United Kingdom 0808-234-3422 365 days / 24 hours English
France 0800-91-2979 08:00-23:00 Mon-Fri,
09:00-16:00 Sat
French
365 days / 24 hours English
Germany 0800-184-4892 08:00-23:00 Mon-Fri,
09:00-16:00 Sat
German
365 days / 24 hours English
United Arab Emirates 8000-650-593 04:00-16:00 Mon-Fri Arabian
365 days / 24 hours English

Each operating hour listed in the above are based on local standard time. Hours are subject to change without prior notice.

(*1) Northern Province : Beijing,Tianjin,Hebei,Shanxi,Neimenggu,Liaoning,Jilin,Heilongjiang,Shandong,Henan
(*2) Southern Province : Shanghai,Chongqin,Jiangsu,Zhejiang,Anhui,Fujian,Jiangxi,Hubei,Hunan,Guangdong,Guangxi
Hainan,Sichuan,Guizhou,Yunnan,Shaanxi,Gansu,Qinghai,Ningxia,Xinjiang,Xizang

Worldwide direct number  1-817-567-9765 (English only)
365 days / 24 hours