The hotel facilities at Hotel Okura Kobe include an extensive Health Club as well as a shopping arcade located on the Lobby level, a wedding chapel, photo studio, dressing room and beauty salon on the 3rd floor, and a children's day care center on the 6th floor.

Guests requiring tour information or assistance with excursions may contact the Assistant Managers' Desk for assistance. The hotel also provides a same-day laundry / dry cleaning service.

An ideal way to unwind or work up a sweat, the Health Club at the Hotel Okura Kobe features a gymnasium, sauna, and indoor heated pool (a 20% discount with Okura Club membership), while an outdoor heated pool - summer only (free with Okura Club membership) and two lit, outdoor tennis courts complete the recreational options.
In addition, guests can also relax with a soothing massage or pamper themselves at the hotel's very own beauty salon or hair salon.

The Hotel Okura Kobe is in close proximity to a multitude of sightseeing and shopping opportunities including the famous Motomachi shopping street, exotic Chinatown, Motomachi Station, Meriken Park, Port Tower, and Meriken Hatoba.